WhatsApp CRM for travel agency
WhatsApp CRM for travel agencies and tour operators
Sound familiar?
- Quotes chased across several phones.
- Mid-trip issues land with whoever is awake.
- No handover between sales and operations.
Sales to operations handover
Assign the chat to operations once the trip is booked, with a private note of the itinerary.
@mention for help
Pull in a colleague who knows the destination.
Seasonal broadcasts
Tell opted-in past travellers about Diwali, Eid or winter packages.
Features they use most
Scriwo for travel agencies and tour operators
Assign and resolve
Hand a conversation to a teammate in one click. They see it instantly, get notified, and mark it resolved when the customer is sorted. Everyone knows who owns what.
Learn morePrivate notes and @mentions
Leave a note on a conversation that the customer never sees, and @mention a teammate to pull them in. Context stays with the chat instead of getting lost in a separate group.
Learn moreBroadcasts
Send a campaign to contacts who opted in, with delays between messages so your number behaves like a person, not a spam bot.
Learn moreLocal guides for travel agencies and tour operators teams
Run travel agencies and tour operators WhatsApp as a team
Tell us how many people answer WhatsApp at your company. We will set you up and walk your team through it.