WhatsApp auto reply AI
Let Riwo handle the safe, repetitive replies, and nothing else
Your words, not the AI's
Riwo picks which saved reply fully answers the question. It never writes what the customer reads, so it cannot invent a price or a promise.
Clear the thank-yous
When a customer only says thanks or OK, the chat leaves your waiting list. Nothing is sent.
Strict guard rails
Never in groups, never in a chat a teammate owns or answered lately, never when the customer sounds unhappy or urgent, never to someone who said stop, never twice in a few hours, and a daily limit.
Always labelled
Customers can see the reply came from Riwo, and a customer who writes "human" is handed to a person at once.
Everything is recorded
A list shows what Autopilot did today, and each reply has an Undo.
How to
Set up autopilot for safe replies
- 1
Open Today and find Autopilot.
- 2
Turn on the rule you want, such as answering with saved replies.
- 3
Check the list of what it did, and undo anything you do not like.
FAQ
Common questions
Can Autopilot send prices or offers?
Only if a saved reply you wrote says so. Riwo does not write messages of its own in Autopilot.
Is it on by default?
No. Every Autopilot rule is off until an owner turns it on, for the whole company.
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Learn moreKnowledge base and sales agent
Give Riwo your website and it learns every product, service and portfolio page. It then talks to new customers like someone who works for you: it finds out what they need, recommends the right product and moves them to the next step you chose. You set it up by describing it in your own words.
Learn moreHonest AI with a person on call
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Learn moreSee Scriwo with your own team
Tell us how many people answer WhatsApp at your company. We will set you up and walk your team through it.