WhatsApp Business app for teams
Scriwo vs the WhatsApp Business app
The WhatsApp Business app is excellent for one person. Once several staff handle customers, you need ownership, oversight and handovers. That is what Scriwo adds, on top of the numbers you already use.
| Scriwo | WhatsApp Business app | |
|---|---|---|
| Built for | Companies with staff | One business owner |
| Each staff member on their own login | Yes | No, people share a phone or device |
| Owner sees every staff number | Yes, in one inbox | No |
| Assign and resolve chats | Yes | No |
| Private notes on a chat | Yes, never sent to the customer | No |
| @mention teammates | Yes | No |
| Audit log | Yes | No |
| API keys and webhooks | Yes | No |
| Price | Free for 1 number; teams from AED 299 / ₹2,499 a month | Free |
The honest verdict
Use the WhatsApp Business app on its own if one person answers every message. Add Scriwo when a team does.
See Scriwo with your own team
Tell us how many people answer WhatsApp at your company. We will set you up and walk your team through it.