WhatsApp sales assistant
Qualify every new WhatsApp lead, then hand the sale to an executive
Your questions, in your order
What are you looking for, how many, where, by when. Up to six, asked exactly as you wrote them, and skipped if the customer already answered.
Pricing always goes to a person
The moment someone asks for pricing, a quote or a proposal, in English, Arabic, Hindi or Hinglish, Riwo stops and sends your formal message: an executive is reviewing the requirements and will reply. It never states a price.
A pipeline built for you
The first answer creates a lead; a pricing request moves it to your Proposal step. Nothing moves backwards, and the executive finds the customer's requirements in a private note in the chat.
Nobody is left waiting
The assigned teammate and the managers are notified, the chat stays at the top of Today, and a follow-up task is made for the executive.
Learns from your website
Enter your website address and Riwo reads your public pages and drafts what it may say about your business, plus suggested questions. You check and edit it before it is used.
Works without the AI too
If Riwo is unavailable, the questions and the pricing hand-off still run.
How to
Set up ai sales assistant
- 1
Open Automations and choose Sales assistant.
- 2
Enter your website and tap Read my website, or write a few sentences yourself. Edit the questions and the formal message.
- 3
Save and turn it on. New customers are welcomed and qualified from the next message.
FAQ
Common questions
Does the AI quote prices?
No. Pricing and proposal requests are recognised by a word list before the AI is asked, and are always handed to a person with your formal message.
Does the customer know it is automated?
Yes. Everything Riwo sends says it is an automated reply and that the customer can write "human" to reach a person.
Which plans include it?
Automations are part of the Growth plan and above. Answering questions and reading your website use Riwo, which is also Growth and above.
Related features
Knowledge base and sales agent
Give Riwo your website and it learns every product, service and portfolio page. It then talks to new customers like someone who works for you: it finds out what they need, recommends the right product and moves them to the next step you chose. You set it up by describing it in your own words.
Learn moreHonest AI with a person on call
Anything Riwo sends carries a short line saying it is automated and how to reach a person. When a customer asks for one, in English, Arabic or Hinglish, the automation stops, your team is notified and the chat goes to the top.
Learn moreSales pipeline
Turn a chat into a lead in one tap, move it across your steps on a board, set follow-ups and see who owns what. Leads follow the chat, so nothing needs copying into another tool.
Learn moreSee Scriwo with your own team
Tell us how many people answer WhatsApp at your company. We will set you up and walk your team through it.