multiple users one WhatsApp
Scriwo vs sharing one office phone
Many teams in Dubai and India pass one phone around the office, or log it into WhatsApp Web on several computers. It works until two people reply to the same customer, or nobody does.
| Scriwo | A shared office phone | |
|---|---|---|
| Who replied to the customer | Shown on every message | Unknown |
| Who owns this chat now | Assigned to a named person | Whoever picks up the phone |
| Staff leaves the company | Remove the number, history stays | Change the phone's PIN and hope |
| Internal discussion | Private notes and @mentions on the chat | A separate group, out of context |
| Phone goes offline | Alert to the team | Noticed when a customer complains |
The honest verdict
A shared phone is free but costs you leads you never see. Scriwo gives every person their own login and gives the owner the whole picture.
See Scriwo with your own team
Tell us how many people answer WhatsApp at your company. We will set you up and walk your team through it.